Families Don't Wait When They Need Care. Your Phone Shouldn't Either.
When a family is looking for home care for a parent, they call two or three agencies and go with whoever responds first. For private duty home care agencies, a missed call isn't just lost revenue — it's a family you could have helped.
Trexinet provides fully managed AI voice agents for home care agencies. We handle inbound inquiries, answer common questions about services and coverage, and schedule assessments — 24 hours a day.
What Trexinet Handles
Family Inquiries
New family inquiries — responded to instantly, assessment call scheduled
Caregiver Applicants
Caregiver applicant calls — initial screening and next-step routing
Client Questions
Existing client questions — handled without pulling your coordinators off the floor
After-Hours Calls
After-hours calls — captured and prioritized for morning follow-up
Proactive Outreach
Follow up with families who inquired but didn't book
The Stakes Are Higher in Home Care
Families calling about care for a loved one are under emotional pressure. They need to feel heard immediately. An AI agent that answers warmly, answers their questions clearly, and books the next step gives them confidence in your agency before they've met anyone on your team.
Coordinators Are for Care. Not Phone Coverage.
Your care coordinators are expensive, credentialed, and hard to find. Trexinet keeps them focused on client care and caregiver management — not answering the same intake questions 15 times a day.
Frequently Asked Questions
Can the AI handle sensitive calls from families?+
Yes. Trexinet AI voice agents are configured with empathetic, professional scripts designed for home care intake. They answer questions clearly, provide reassurance, and schedule the next step.
Does it work with our existing scheduling system?+
Trexinet integrates with your existing workflow — booking assessments directly into your calendar, sending SMS notifications to coordinators, or routing details to your CRM.
How quickly can we get started?+
Most home care agencies are live within one week. We design your call flow, train the agent on your services and coverage areas, and manage everything ongoing.
What about caregiver recruitment calls?+
The AI handles initial caregiver applicant screening — collecting availability, certifications, and experience — then routes qualified applicants to your HR team.
Be There When Families Need You Most
Book a demo and see how Trexinet keeps your phones covered — so your team can focus on care.
Book a Demo