Last updated: April 2026
By accessing or using the Trexinet platform and services, you agree to be bound by these Terms of Service. If you do not agree, do not use the services.
Trexinet provides managed AI voice agent services for businesses, including inbound call handling, outbound calling, appointment booking, lead qualification, customer follow-ups, and related AI-powered communication features.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to:
Paid features require a valid payment method. Fees are billed as described in the applicable order form or subscription terms. Except as required by law, fees are non-refundable. We may update pricing with advance notice.
Trexinet and its licensors own the platform, software, content, branding, and related intellectual property. Subject to these Terms, you receive a limited, non-exclusive, non-transferable right to use the services for your internal business purposes. You retain ownership of your customer data and business data.
We strive to provide reliable service, but the platform may be unavailable from time to time due to maintenance, outages, or events beyond our control.
By providing your mobile phone number and opting in, you agree to receive SMS messages from Trexinet related to demos, scheduling, account notifications, service updates, support communications, and product-related operational messages.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Mobile carriers are not responsible for delayed or undelivered messages.
Your use of SMS features is also subject to our Privacy Policy.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TREXINET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY. TREXINET'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO TREXINET IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold harmless Trexinet from claims, damages, liabilities, and expenses arising out of your misuse of the services or violation of these Terms.
We may suspend or terminate access to the services if you violate these Terms. You may stop using the services at any time.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
We may update these Terms from time to time. Updated versions will be posted with a revised effective date. Continued use of the services after changes become effective constitutes acceptance of the revised Terms.
Trexinet Inc.
Email: legal@trexinet.com