Privacy Policy

Last updated: April 2026

Introduction

Trexinet respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a demo, communicate with us, or use the Trexinet platform and related services.

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • Account information
  • Communications submitted through forms
  • Usage data
  • Browser and device information
  • Cookies and analytics data

How We Use Information

We use information to:

  • Provide and improve Trexinet services
  • Respond to inquiries and demo requests
  • Operate the platform
  • Provide support
  • Send service-related communications
  • Maintain security and prevent misuse
  • Comply with legal obligations

Cookies and Tracking Technologies

Trexinet may use cookies, analytics tools, and similar technologies to understand site usage, improve website performance, and enhance user experience.

How We Share Information

We may share information with service providers that help us operate our website, platform, communications, payments, hosting, analytics, and support functions.

We may also disclose information:

  • To comply with law
  • To protect our rights
  • In connection with a merger, acquisition, financing, or sale of assets

SMS Communications

If you provide your mobile phone number and opt in to receive text messages from Trexinet, you consent to receive SMS messages related to demos, scheduling, account notifications, service updates, support communications, and product-related operational messages.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • For assistance, reply HELP or contact us at legal@trexinet.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data, consent records, and related mobile information will not be sold or shared with third parties, except with vendors or service providers that help us deliver messaging services and only to the extent necessary to provide those services.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of storage is completely secure.

Data Retention

We retain personal information for as long as necessary to provide services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may opt out of marketing emails using the unsubscribe link in those emails. You may opt out of SMS messages by replying STOP. You may contact us to request access, correction, or deletion of your information where applicable.

Children's Privacy

Trexinet services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Contact Information

Trexinet Inc.

Email: legal@trexinet.com