Real Calls
The HVAC Calls You Can't Afford to Miss
No heat in winter
Every after-hours call is answered live, triaged and booked — including overnight and weekends.
AC out in a heatwave
Peak-season call volume gets answered in parallel, so no one hits a busy signal and calls a competitor.
Furnace won't start
Model, symptom and access details are collected up front so the tech shows up prepared.
Gas smell near the furnaceUrgent
Flagged as urgent, safety guidance given, and escalated to you right away.
Seasonal maintenance
Tune-up and recurring maintenance calls get scheduled without tying up your dispatcher.
Pricing
What a HVAC Answering Service Actually Costs
Trexinet is a flat $59/mo plus 5¢/min. A traditional HVAC answering service typically bills $0.75–$2.00 per minute, and a full-time receptionist runs $35k–$55k per year before benefits.
Trexinet AI
$59/mo
+ 5¢/min
At 500 minutes a month: about $375–$750 with an answering service vs $84 with Trexinet AI.
Managed, Not Self-Serve
You don't get handed a login and a blank builder. We design the call flow around how your HVAC business actually books work — the questions you ask, what counts as an emergency, how jobs reach your calendar — then we configure it, test it on your real call types and keep managing it after you go live. Most businesses are live in 5–7 days, and changes go through us, not a dashboard you have to learn.
Hear It on a Real HVAC Call
Our live demo line is being finalized — book a demo and we'll walk you through a real HVAC call instead.